Neuronix Privacy Policy

Effective date: October 16, 2026

1. Who we are

Neuronix (“Neuronix”, “we”, “us”) is a mobile app with neuroacoustic audio programs for sleep, calm, focus and wellbeing, operated by Andrei Povaliaev, 1220 SW 22nd Terrace, Miami, FL 33145, United States (the “data controller”).

Questions about this policy or your data: hello@neuronix.one.

2. Summary

• You can use Neuronix without giving us your name, email or phone number. We create a random account ID so your subscription keeps working.
• If you choose to sign in (Apple, Google or email), we store that sign-in so you can restore your account on another device.
• Payments go through Apple or Google. We never see your card details.
• Your goals, favorites, listening history and app settings stay on your device.
• We use analytics, crash reporting and advertising measurement partners. You can opt out of advertising measurement at any time (see section 7).
• You can delete your account in the app at any time.

3. Information we collect

3.1 Information you give us

3.2 Information collected automatically

3.3 Information that stays on your device

Your onboarding answers (goals, preferred times and session length), favorites, recently played programs, NeuroMatrix progress, theme and layout settings are stored on your device. Uninstalling the app removes them. Our analytics (section 3.2) receive the goal you picked and the programs you play, without your name or contact details, so we can see which programs help people most. We never pass your goals or the programs you play to advertising partners.

Reminders (for example, a reminder before your free trial ends, or when NeuroMatrix opens) are scheduled on your device. We do not currently collect push notification tokens.

3.4 What we do not collect

We do not collect your name, contacts, precise location, photos, microphone recordings or health records. We do not ask for or record information about medical conditions.

3.5 Data from Sign in with Google

If you choose Sign in with Google, Google shares your Google account identifier, email address and basic profile (name and picture) with us, using the standard sign-in permissions (openid, email, profile). We do not request access to anything else in your Google account, such as Gmail, Drive, Contacts or Calendar.

We store only your Google account identifier and email address, and use them only to sign you in, keep your account and Premium on every device, and reply if you contact us. We do not use Google user data for advertising, we do not sell it, and we do not share it with third parties except our hosting provider, which stores it on our behalf. We do not use it to train AI or machine learning models.

Neuronix’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can remove Neuronix’s access at any time at myaccount.google.com/permissions and delete your account as described in section 11.

4. How we use your information and our legal bases

We do not use your information to make decisions about you that have legal or similarly significant effects.

5. Who we share information with

We share information only with service providers who process it on our behalf, under contracts that limit how they may use it:

We may also disclose information if required by law, to protect the rights, property or safety of our users or others, or as part of a merger, acquisition or sale of assets (in which case we will tell you before your information becomes subject to a different privacy policy).

We do not sell your personal information for money.

6. International transfers

Our servers are in the European Union (Finland), and several of our providers are in the United States. When we transfer personal information from the UK, Canada, Australia or New Zealand to other countries, we rely on appropriate safeguards such as the UK International Data Transfer Addendum or Standard Contractual Clauses, and on our providers’ contractual commitments to protect it.

7. Advertising measurement and your choices

When you install Neuronix after seeing one of our ads, Meta and Singular help us learn which ad led to the install and whether you later started a trial or subscription. To do this they receive your device’s advertising identifier, IP address, device information and the names of events such as “app installed”, “onboarding finished” or “trial started” — never which goals you chose or which programs you listen to.

Under some US state laws (for example California), sharing this information for cross-context behavioral advertising can count as “sharing” or “selling” personal information. You can opt out at any time:

• In the app: Profile → Privacy & data → turn off “Share data with ad partners”
• iOS: decline “Allow Tracking”, or turn it off in Settings → Privacy & Security → Tracking
• Android: Settings → Privacy → Ads → Delete advertising ID
• By email: write to hello@neuronix.one

8. How long we keep information

When you delete your account, we delete your account, identities and subscription records from our servers within 30 days. Apple and Google keep their own purchase records under their policies.

9. Security

We use encryption in transit (HTTPS), hashed sign-in tokens and codes, signed short-lived links for audio, and access controls on our servers. No system is perfectly secure, so we cannot guarantee absolute security.

10. Your rights

Wherever you live, you can ask us to access, correct or delete your personal information, and you can delete your account in the app. Write to hello@neuronix.one. We will answer within the time your local law requires (usually 30 days, 45 days in California). We may need to confirm your identity first. We will not treat you differently for exercising your rights.

United States (including California, Virginia, Colorado, Connecticut, Utah, Texas and other states with privacy laws). You may have the right to know what personal information we collect and how we use and disclose it, to access, correct and delete it, to obtain a portable copy, and to opt out of “sale”, “sharing” and targeted advertising (section 7). In the last 12 months we collected the categories described in section 3 (identifiers, commercial information, internet or other electronic network activity, and the wellbeing goal you pick in the app, which goes only to our analytics provider and never to advertising partners) and disclosed them to the providers in section 5 for the purposes in section 4. We do not knowingly sell or share the personal information of consumers under 16. You may use an authorized agent. If we deny your request, you may appeal by replying to our answer.

United Kingdom. You have the rights to access, rectification, erasure, restriction, data portability and objection under the UK GDPR, and the right to withdraw consent at any time. You can complain to the Information Commissioner’s Office (ico.org.uk).

Canada. You have the right to access and correct your personal information and to withdraw consent, subject to legal and contractual limits. You can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, in Quebec, the Commission d’accès à l’information.

Australia. We handle personal information under the Australian Privacy Principles. You can ask to access or correct your information. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

New Zealand. You have the right to access and correct your personal information under the Privacy Act 2020. You can complain to the Office of the Privacy Commissioner (privacy.org.nz).

11. Deleting your account

In the app: Profile → Privacy & data → Delete account. You can also email hello@neuronix.one or use https://legal.neuronix.one/delete-account. Deleting your account does not cancel an active subscription; cancel it in your App Store or Google Play settings.

12. Children

Neuronix is not intended for anyone under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.

13. Changes to this policy

We may update this policy. If the changes are significant, we will tell you in the app before they take effect. The effective date at the top shows when it was last changed.

14. Contact

Andrei Povaliaev 1220 SW 22nd Terrace, Miami, FL 33145, United States hello@neuronix.one